Refund Policy
Cancellation Policy Disclaimer
Any order can be cancelled within 4 hrs from the time of purchase. After that, the order and sale is final.
Refund Policy
NO RETURNS OR EXCHANGES
*PLEASE READ BEFORE PURCHASING*
All sales with DeadStocksUS are final. As a wholesale consignment marketplace, our inventory is sourced from independent overseas wholesalers. Every pair is pre-purchased and authenticated by our specialty team before being made available for sale. Once an item is sold, it is released to the buyer, meaning we cannot process returns or exchanges.
However, if we determine you are eligible for a refund, please note that the refund process takes 4-5 business days to be received and accepted by your bank. Submitting a dispute with your bank during this time will void the refund process, and you will then need to wait 30-60 days to receive your refund. Please be patient and allow the process to complete before taking further action.
Additional Assistance
If you have any questions or concerns in regards to sizing, please e-mail us before committing to purchase. Refunds are ONLY processed based on fulfillment errors, such as incorrectly shipped shoe size on OUR end or missing of an item. Feel free to contact us with any questions at deadstocksus@gmail.com